Frequently Asked Questions - Shipping

COST:

Pretoria and Johannesburg R100

Major Centers R120

Regional Centers/Grey Areas R150

PostNet2PostNet R99

1. Which cities fall under major cities? 

Cape Town, George, Port Elizabeth, East London, Port Shepstone, Durban, Richards Bay, New Castle, Pietermaritzburg, Bloemfontein, Harrismith, Welkom, Vaal, Klerksdorp, Rustenburg, Witbank, Nelspruit, Polokwane

2. Which cities or towns fall under regional centers/grey areas? 

All cities and towns not listed under major cities including Mosselbay, Knysna, Plettenberg bay, Kimberley, Kuruman, Uppington

3. How can I trace my parcel? Using the tracking code email to you, go to the MDS Website or click below:

4. How long will delivery take?                                                                                                                                      Depending on where you are located. Gauteng 1 -3 days, Major Cities 3 -5 days, Regional Centers 5 - 7 days

5. PostNet2PostNet

PostNet Courier brings you PostNet2PostNet – an exciting and convenient way to move documents and parcels countrywide using our PostNet counter network.

  • There are over 390 conveniently situated PostNet locations

  • You can track your parcels and documents online

  • We'll SMS receivers to collect their parcels

  • At just R99 for the first **5kg 

  • And R20 **per kg thereafter

  • Maximum weight per waybill **15kg's

  • It's affordable, reliable and we'll deliver within 2 to 3 working days*

*Please allow 1 extra delivery day for outlying areas

**Actual or volumetric weight, whichever is the greatest

VOLUMETRIC WEIGHT

It is an industry standard that courier consignments are charged at the greater of either the actual weight or volumetric weight. Volumetric weight is calculated by multiplying the length, breadth and height (in centimetres) and dividing this by the applicable volumetric conversion factor which is 5000.